- Scope and Ownership
- Using the website
- How accessible is our website
- What to do if you can’t access parts of the website
- Reporting accessibility problems
- Technical information about this website’s accessibility
Scope and ownership
Birmingham City University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This accessibility statement covers the pages that sit on the webcorp.org.uk website.
Using the website
We strive to create a website that can be used by as many people as possible. We understand the importance of creating content with accessibility in mind.
This means you should be able to do the following:
- Adjust the zoom of the website without loss of functionality.
- Navigate most of the website using just a keyboard.
- Control the embedded media player (YouTube) to play videos and access the associated captions.
How accessible is our website
We know that some parts of this website are not fully accessible:
- The system generates graphs at run-time for which we are unable to present a text alternative.
- The login system for WebCorp LSE does not have autocomplete functionality.
- Some text in WebCorp Live has low contrast.
- Skip to content links are missing.
- Some page titles are not fully descriptive of the page’s content.
- The focus indicator for keyboard navigation is not always visible.
- The language of the site is not specified.
- Not all error messages include suggestions to remedy the error.
What to do if you can’t access parts of the website
If you are unable to access content on our website, we will try to provide alternative formats to mitigate this. We are unable to provide content in every available format but we will aim to try and make our content as accessible as possible based on your needs. We review our available formats on an annual basis and our next review will take place in September 2021.
Requesting an alternative format
If you require information in an alternative format, please contact firstname.lastname@example.org providing the following details:
- The content required
- The issues you are experiencing and what changes you require to the format
Your email will be acknowledged within three working days and we will provide a timescale for resolution.
Alternative formats available:
- Written content provided as Word or PDF document.
Please note, we are currently unable to provide content in the following formats:
- Videos with British Sign Language (BSL)
- Videos with audio description
- Large print documents
Reporting accessibility problems
While we review and audit our pages there may be issues that we are not aware of. If you find a page that contains accessibility issues that we have not listed above, please let us know and we will look into this.
If you find a page that isn’t accessible, please contact email@example.com, providing the following details:
- The URL of the page
- The issues you are experiencing
Your email will be acknowledged within three working days and we will provide a timescale for resolution if possible.
If you are unhappy with the response you have received from the University about your accessibility-related issue, you can make a complaint to the University by emailing firstname.lastname@example.org providing the following details:
- Website address
- Details of initial contact with the university including who you contacted and the information you provided
- Reason for escalation
Your email will be acknowledged within 1 week and we will provide details of the next steps and how the complaint will be dealt with within 3 weeks.
Enforcement procedure - The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 - AA standard, due to the known non-compliances listed below.
The content listed below is non-accessible for the following reason:
- 1.1.1 Non-text Content: The system generates graphs at run-time for which we are unable to present a text alternative.
- 1.3.5 Identify Input Purpose: The login system for WebCorp LSE does not have autocomplete functionality.
- 1.4.3 Contrast: Some text in WebCorp Live has low contrast.
- 2.4.1 Bypass Blocks: Jump to content links are missing.
- 2.4.2 Page Titled: Some page titles are not fully descriptive of the page’s content.
- 2.4.7 Focus Visible: The focus indicator for keyboard navigation is not always visible.
- 3.1.1 Language of Page: The language of the site is not specified.
- 3.3.3 Error Suggestion: Not all error messages include suggestions to remedy the error.
Non-compliance with accessibility regulations
Birmingham City University have a commitment to provide accessible web content. To ensure that we are making our existing content accessible and that all new content works for as many users as possible we have a roadmap in place that will allow us to continually improve our website. We aim to complete the following by September 2021:
- The WebCorp tools are currently undergoing major revisions. May parts of the site which are causing the issues above will be retired. The new design will be adapted to correct the accessibility issues.
Content not within the scope of the regulations
As some of our web pages house historical, legacy content we will not be updating all of our pages as they are out of scope of the regulation. However, if you would like to receive some of this content in an alternative format you can.
The accessibility of the site is reviewed through a self-evaluation approach on an annual basis.
Date published: 23/09/2020